Customers who use
Citibank's
iPad bill-paying app might want to pay closer attention to their bank statements: A technological glitch recently caused the app to charge an undisclosed number of customers twice for bank payments.
As early as last summer, Citibank received anonymous complaints, sent to the
Apple App Store, about the double charges, according to
Andrew Brent, a
Citi spokesman. Months later, in late December, the bank detected that its app was to blame for problem. Since then Citibank has alerted affected users and reimbursed them for extra charges and any fees incurred. ...
